All,
Trying to get OTRS working and I am finding that when the customer
sends a new ticket, the owner is being set to r...@localhost.com. Is
there a way to show the owner as support not root? The customer is
selecting support in the to drop down box.
Thank You
Phillip Lynn
--
Phillip Lynn
Software Engineer II
NetWolves
Phone:813-579-3214
Fax:813-882-0209
Email: phillip.l...@netwolves.com
www.netwolves.com
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