Hi Torsten, thanks a lot for your clarification. It seems that i wil have to learn pearl...jeje Best regards.
Esteban, 2010/7/29, Torsten Thau <torsten.t...@cape-it.de>: > Hi Esteban, > >> The reporting section of this module,does not alow to get any customized >> report of the information loaded trought this module. >> Is there any way to get de information trought the Stats module of the >> OTRS?? >> Can anybody help me? > > Currently there is no time accounting reporting available. You could > write your own report module for the stats area or submit a feature > request or (if you require urgent assistance) ask for commercial OTRS > support - e.g. at the companies maintaining the TimeAccounting package. > > > regards, Torsten Thau > > -- > Torsten Thau, Dipl. Inform. > c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz > phone: +49 371 5347 623 > cell: +49 176 66 680 680 > personal pgp-key: 0x93E0A174 > fax: +49 371 5347 625 > http://www.cape-it.de > > -- Enviado desde mi dispositivo móvil Atte. Esteban Abete --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
