On 09/14/2010 12:18 AM, Take wrote:

However there's a small feature which I couldn't turn off, so is it
possible to configure OTRS to use only plaintext mails instead of html
ones? HTML doesn't give us any additional perk and most of the times
it's more annoying than useful.

While i don't have an answer for your question, i would like to bump it : disabling HTML emails would be great for us as well.

--
Daniel Maher <dma PLUS otrs AT witbe DOT net>
"The Internet is completely over." -- Prince
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