Op 23 nov 2010, om 15:33 heeft Michiel Beijen het volgende geschreven:

> Can you please check your web server log for errors?

I had been looking at the vhost error_log and didn't see anything, but I just 
found that there are some OTRS errors in the server-wide error_log. This 
doesn't look right to me:

----
[Tue Nov 23 15:44:45 2010] -e: DBD::mysql::db do failed: Duplicate entry 
'46827' for key 'PRIMARY' at /opt/otrs//Kernel/System/DB.pm line 422.
ERROR: OTRS-CGI-1 Perl: 5.8.8 OS: linux Time: Tue Nov 23 15:44:45 2010

 Message: Duplicate entry '46827' for key 'PRIMARY', SQL: 'INSERT INTO 
article_flag  (article_id, article_key, article_value, create_time, create_by)  
VALUES (?, ?, ?, current_timestamp, ?)'

 Traceback (30748): 
   Module: Kernel::System::Ticket::Article::ArticleFlagSet (v1.260) Line: 2859
   Module: Kernel::Modules::AgentTicketZoom::_ArticleItemSeen (v1.138) Line: 
1190
   Module: Kernel::Modules::AgentTicketZoom::Run (v1.138) Line: 125
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.57) Line: 837
   Module: 
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler 
(unknown version) Line: 48
   Module: (eval) (v1.88) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31
----

Any idea how I can fix this?

Nils.
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