I am using LDAP for customers and CustomerGroupSupport is not working -
I have solved that problem by manual entering the group selection field
in to the form.
That is not all that comfortable but then again groups do not change much.
Regards
Adam
W dniu 2010-11-25 10:23, Jos Vos pisze:
On Thu, Nov 25, 2010 at 02:41:27PM +0530, shrikant k wrote:
I have instaled otrs and working fine now i felt the need of customers of
same company to use only particular queues not all queues
is it possible for them to see only some queues insead of all
Yes.
You can enable the CustomerGroupSupport feature and assign customers
to groups. Then they see only the queues that belong to the groups
they are related to.
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