> Is there any bug tracking capabilities in OTRS? or is there any >integration with a bug tracking > software? (Bugzilla preferred)
Software bugs and user support tickets are the same thing with a different name. There's nothing special about a software bug that dictates a special kind of tracking software; just use the same tool for both. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
