Heya group, One thing I ran into over the holidays is the number of vacation alerts that come in. Is there a way to filter out of office alerts from clients that are not a direct response to a ticket?
Mik
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
