Sorry that should be the last version of OTRS 2. I'm doing some research on behalf of someone else, and it looks like they had copied an older readme. Also I see a lot of errors in the Apache error log saying:
[Thu Nov 18 15:54:44 2010] [notice] Child 8956: Child process is running [Thu Nov 18 15:54:44 2010] [notice] Child 8956: Acquired the start mutex. [Thu Nov 18 15:54:44 2010] [notice] Child 8956: Starting 250 worker threads. [Thu Nov 18 15:54:44 2010] [notice] Child 8956: Starting thread to listen on port 80. [Thu Nov 18 17:57:49 2010] [error] [client 172.16.148.40] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico [Fri Nov 19 06:41:52 2010] [error] [client 172.18.196.21] File does not exist: C:/OTRS/Apache2/htdocs/robots.txt [Fri Nov 19 08:24:17 2010] [error] [client 172.18.237.213] Attempt to serve directory: C:/OTRS/otrs/bin/cgi-bin/ [Fri Nov 19 08:57:15 2010] [error] [client 10.152.92.167] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico [Fri Nov 19 09:10:01 2010] [error] [client 10.152.92.14] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico [Fri Nov 19 09:10:01 2010] [error] [client 10.152.92.14] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico [Fri Nov 19 09:10:04 2010] [error] [client 10.152.92.14] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico [Fri Nov 19 09:23:21 2010] [notice] Parent: child process exited with status 0 -- Restarting. [Fri Nov 19 09:23:31 2010] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations Hopefully this helps. -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Ralf Hildebrandt Sent: Thursday, January 06, 2011 10:24 AM To: otrs@otrs.org Subject: Re: [otrs] OTRS slow windows server 2003. * Panzarella, David <david_panzare...@urmc.rochester.edu>: > Hi, > > Our Windows machine running server 2003 with OTRS webserver v 1.19.2.1 > and Apache 2.2 What is "OTRS webserver v 1.19.2.1" ? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs