if true, you are right, first check, the account never expires and the key can
not be changed, after checking the authentication, everything works fine.
Im use:
#The following is valid but would only be necessary if the
#anonymous user do NOT have permission to read from the LDAP tree
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = '
CN=ldap_otrs,OU=Peru,DC=dominio,DC=local';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '123456789';
Thanks for the help
Julio Cesar Angulo Quiroz
Telf.: 997066155
-----Mensaje original-----
De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Steve
Durbin
Enviado el: Jueves, 03 de Febrero de 2011 07:34 a.m.
Para: otrs@otrs.org
Asunto: Re: [otrs] Problem with LDAP autentication
On Mon, 31 Jan 2011 15:57:38 -0500 "DM_Julio Angulo"
<dm_jang...@equifax.com.pe> wrote:
> OUs exist within other OUs, when I make the search returns no results.
Julio, the error message below suggests to me that your LDAP search user isn't
authenticating. There is no problem with nested AD OUs (OUs within OUs) in OTRS
- we have up to 14 deep!
>Mon Jan 31 13:04:16 2011][Error][Kernel::System::CustomerUser::LDAP::new][151]
>First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>AcceptSecurityContext error, data 525, vece-NULL
Try changing the config to:
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} =
'ldap_otrs@dominio.local';
Which is the sort of format we have here, check the password and make sure the
user isn't locked out.
Cheers,
--
Steve Durbin
Group Manager: Applications Delivery/Cyfarwyddwr Grŵp: Trosglwyddo Rhaglenni
Bridgend County Borough Council/Cyngor Bwrdeistref Sirol Pen-y-Bont ar Ogwr
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