Hi everybody!
I'm using otrs-3.0.5 on FreeBSD 8.0-Stable/Intel
I tested it for some time, all was ok.
But, after installation of General Catalog and ITSM modules (latest
versions from ftp://ftp.otrs.org/pub/otrs/itsm/packages30/) got strange
redirect from index.pl to nowhere.
HTML content of index.pl's (http://192.168.0.1/otrs/index.pl) output:
document <a href="http://192.168.0.1?RequestedURL=";>moved</a>
witout any errors in apache's error logs.
Trying to open rpc.pl causes error page (500 Internal Server Error)
and that's content about this error from apache's error log:
/[Tue Feb 08 16:50:56 2011] [error] Can't locate SOAP/Transport/HTTP.pm
in @INC (@INC contains: /usr/local/sbin/../../Kernel/cpan-lib
/usr/local/sbin/../.. ../../ /usr/local/Custom
/usr/local/Kernel/cpan-lib /usr/local /usr/local/otrs/Custom
/usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/
/usr/local/lib/perl5/5.8.9/BSDPAN
/usr/local/lib/perl5/site_perl/5.8.9/mach
/usr/local/lib/perl5/site_perl/5.8.9 /usr/local/lib/perl5/5.8.9/mach
/usr/local/lib/perl5/5.8.9 .) at /usr/local/otrs/bin/cgi-bin/rpc.pl line
32.\nBEGIN failed--compilation aborted at
/usr/local/otrs/bin/cgi-bin/rpc.pl line 32.\n
/
BTW, other packages and pages are working, such as customer.pl,
public.pl(faq.pl)
I checked out all requested system and perl wide packages, as
described on http://www.freshports.org/devel/otrs/, them are correctly
installed and up to date.
So, does OTRS system need any SOAP port, like SOAP::Lite?
Or direct me where I have to dig to fix this problem.
PS: googling doesn't gave me anything interesting =(
--
WBR, A.Rymkus
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