Hi, I am having problem with sending auto reply, if someone[not existing customer] send email to OTRS ticketing system. I can see below message in log.
Sent no 'auto reply' for Ticket [*****] (***********) because the sender doesn't want a auto-response (e. g. loop or precedence header) Could someone suggest me how to fix this issue? Thanks, Sridhar..
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
