Hello, Just rename /opt/otrs/var/cron/postmaster_mailbox.dist to /opt/otrs/var/cron/postmaster_mailbox, edit it, change 10 to 5, restart the cron services and that's it.
To make sure it's saved as expected, run the following command crontab -l -u otrs it should show you something like: */5 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null If it says there's no cront for user otrs, run the following command: /opt/otrs/bin/Cron.sh restart otrs Regards, Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 15 February 2011 11:17, DM_Julio Angulo <dm_jang...@equifax.com.pe>wrote: > Greetings, > > The reason for this is because I want to know how to change time sync to > download > e-mail, I said, I set up multiple mailboxes connected to several lines of > attention, so tickets are created automatically, but this task is > performed every 10 minutes I would like to go every 5 minutes. > > thanks for the help. > > > > Julio Cesar Angulo Quiroz > > Telf.: 997066155 > > > > P.D.: add it to the forum > > http://forums.otrs.org/viewtopic.php?f=55&t=8217 > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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