Marco,

JFYI, I already solve the bug, please update these files on your local
installation:

Kernel/Modules/AgentTimeAcconting.pm
Kernel/Output/HTML/Standard/AgentTimeAccountingEdit.dtl

Replace them with:

http://source.otrs.org/viewvc.cgi/TimeAccounting/Kernel/Modules/AgentTimeAccounting.pm?revision=1.84&view=markup
 
<http://source.otrs.org/viewvc.cgi/TimeAccounting/Kernel/Modules/AgentTimeAccounting.pm?revision=1.84&view=markup>
http://source.otrs.org/viewvc.cgi/TimeAccounting/Kernel/Output/HTML/Standard/AgentTimeAccountingEdit.dtl?revision=1.47&view=markup
 
<http://source.otrs.org/viewvc.cgi/TimeAccounting/Kernel/Output/HTML/Standard/AgentTimeAccountingEdit.dtl?revision=1.47&view=markup>

Thank you for your help!

Regards,
Elva



On 2/15/2011 12:56 PM, Elva Novoa wrote:
> Hi Marco,
>
> You are absolutely right, I just created a bug report:
> http://bugs.otrs.org/show_bug.cgi?id=6911
>
> Feel free to add yourself in the CC list.
>
> Thank you for your help!
>
> Regards,
> Elva
>
> On 2/15/2011 12:44 PM, Marco Vannini wrote:
>> Thank you Elva,
>>
>> Yes. I have the boxes but we are not able to 'commit' the day with the
>> checkbox selected.
>>
>> Excuse me if i'm not clear enough at every first shot ... :)
>>
>> --by mobile
>> Il giorno 15/feb/2011 19.28, "Elva Novoa" <e...@otrs.com> ha scritto:
>>> Hello Marco,
>>>
>>> If the future date you are trying to add your working hours to is within a
>> valid period for your user and if it is a weekday and not weekend, you
>> should get the 3 checkboxes to select either on sick leave, on vacation or
>> on overtime leave.
>>> I hope this helps!
>>>
>>> Regards,
>>> Elva
>>>
>>>
>>> On 2/15/2011 3:52 AM, Marco Vannini wrote:
>>>> Hi all,
>>>>
>>>> I'm wrong or it were possible to insert future data (on sick, leave,... I
>>>> remember that I did ... or not, I can't remember), Now I'm not able.
>> Using
>>>> 1.4.91.
>>>>
>>>> thank you
>>>>
>>>> MV
>>>>
>>>>
>>>>
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>>>
>>> --
>>> Elva María Novoa del Toro
>>>
>>> Research & Development
>>>
>>>
>>> OTRS Lab, S.A. de C.V.
>>>
>>> Parque de Software, Módulo A1, Circuito Norte 100
>>>
>>> Parque Industrial Zapotlan 2000
>>>
>>> 49000 Ciudad Guzmán, Jalisco
>>>
>>> MEXICO
>>>
>>>
>>>
>>> T: +52 33 4777 3861
>>>
>>> I:  www.otrs.com/
>>>
>>> Incremente su eficiencia hasta un 30% - obtenga OTRS Help Desk 3.0:
>> http://www.otrs.com/
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-- 
Elva María Novoa del Toro

Research & Development


OTRS Lab, S.A. de C.V.

Parque de Software, Módulo A1, Circuito Norte 100

Parque Industrial Zapotlan 2000

49000 Ciudad Guzmán, Jalisco

MEXICO

 

T: +52 33 4777 3861

I:  www.otrs.com/

Incremente su eficiencia hasta un 30% - obtenga OTRS Help Desk 3.0: 
http://www.otrs.com/ 

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