Hi there!!!!!!! Ive created some "answers" to reply to the client and linked them to the queue. The problem is that when u have a large ticket, what I wrote in answer always is at the end of the ticket. Can this be changed to be at the beginnig? Thanx in advance!!!!!
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
