Dear Saurabh, is there any specific reason why you do fetch the emails instead of having them pushed over SMTP to a local MTA directly? This would actually remove the delivery delay and you do not need to setup a scheduled task for fetching emails.
Cheers, Nils On 06.04.2011, at 18:24, Saurabh Pande wrote: > nope, we are still downloading 15 mails every 10 mins. > > we are planning to upgrade from 2.4.6 to 3.0.6 in the hope that this may > get resolved. > > if not, we will possibly ditch otrs in favor of "request tracker" > > any other suggestions? > > regards, > > saurabh.p > > -------- Original Message -------- > Subject: Re: [otrs] Mail download stopped due to Can't create PID > PostMasterMailbox Error > From: Gerald Young <cryth...@gmail.com> > To: saurab...@directi.com, User questions and discussions about OTRS. > <otrs@otrs.org> > Date: 3/29/11 8:20 PM > >> any chance you're simply downloading too often/fast? >> >> On Tue, Mar 29, 2011 at 8:06 AM, Saurabh Pande <saurab...@directi.com >> <mailto:saurab...@directi.com>> wrote: >> >> Unfortunately my moment of triumph was short :( >> >> >From the second cron run onwards we started seeing the same >> errors! Has anyone any suggestions. >> >> I am going to now stop otrs and mysql, repair db and then restart >> services. >> >> Regards, >> >> Saurabh Pande. >> >> -------- Original Message -------- >> Subject: Re: [otrs] Mail download stopped due to Can't create PID >> PostMasterMailbox Error >> From: Muhammad El-Sergani <mserg...@gmail.com >> <mailto:mserg...@gmail.com>> >> To: saurab...@directi.com <mailto:saurab...@directi.com>, User >> questions and discussions about OTRS. <otrs@otrs.org >> <mailto:otrs@otrs.org>> >> Date: 3/29/11 3:10 PM >> >> Thanks Saurabh, >> >> This should come in very handy... thanks for posting the >> solution as well. >> >> Best Regards, >> Muhammad El-Sergani. >> >> On Mon, Mar 28, 2011 at 6:55 PM, Saurabh Pande >> <saurab...@directi.com <mailto:saurab...@directi.com> >> <mailto:saurab...@directi.com <mailto:saurab...@directi.com>>> >> wrote: >> >> Hi, >> >> After a lot of searching, I came across >> http://lists.otrs.org/pipermail/otrs/2007-May/018895.html and I gave >> its instructions a try from SysConfig > Ticket > >> Core::PostMaster by >> modifying: >> >> PostMasterMaxEmailSize to 100200 >> PostmasterUserID to 2 >> >> After saving the above changes, mails started downloading as >> usual :) >> >> Hope this helps! >> >> Regards, >> >> Saurabh Pande. >> >> -------- Original Message -------- >> Subject: [otrs] Mail download stopped due to Can't create PID >> PostMasterMailbox Error >> From: Saurabh Pande <saurab...@directi.com >> <mailto:saurab...@directi.com> >> <mailto:saurab...@directi.com <mailto:saurab...@directi.com>>> >> To: otrs@otrs.org <mailto:otrs@otrs.org> >> <mailto:otrs@otrs.org <mailto:otrs@otrs.org>> >> Date: 3/23/11 9:45 PM >> >> Hi, >> >> For some reason mails have stopped downloading in our >> OTRS 2.4.6 >> installation and we are seeing rows upon rows of similar >> error >> messages >> in System Log: >> >> Need User or UserID! >> Need TicketNumber! >> No article found for TicketID 567512! >> Can't create PID PostMasterMailbox, because it's already >> running >> (dev-crm.internal.directi.com/16490 >> <http://dev-crm.internal.directi.com/16490> >> <http://dev-crm.internal.directi.com/16490>)! >> >> Upon researching this a bit, I ran across the following >> links: >> >> http://lists.otrs.org/pipermail/otrs/2009-August/028048.html >> http://lists.otrs.org/pipermail/otrs/2009-August/028052.html >> >> But the above URLs don't present a solution to this >> issue. Can >> someone >> help us to resolve this? >> >> Regards, >> >> Saurabh Pande. >> -- Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
