Excellent! Nathan Campbell
On 4/25/11 1:34 PM, "Muhammad El-Sergani" <mserg...@gmail.com> wrote: >Thanks Nathan, > >Apparently I had forgotten to download it's package on OTRS :) > >Working great now no problem. > >On Monday, April 25, 2011, Nathan Campbell <n.campb...@dalsym.com> wrote: >> >> If you have installed the iPhone Handler, in the Admin > Package Manager >> you should see a PDF documentation link. The JSON file is installed for >> you along with the iPhone handler. >> In your iPhone app, you will point the client to that file - generally >>at >> http://<host>/otrs/json.pl >> >> Is your OTRS installation accessible via the Internet or is it only >> internally accessible? You may need to expose it through your firewall >>for >> the iPhone app to be able to communicate with the server (or - use the >> iPhone over internal wireless) >> >> Good luck! >> >> Nathan Campbell >> >> >> On 4/25/11 1:20 PM, "Muhammad El-Sergani" <mserg...@gmail.com> wrote: >> >>>Hi all, >>> >>>I'm not able to get the iPhone app to work, it's looking for a JSON >>>interface. What's that? >>> >>>-- >>> >>>Thanks and Best Regards, >>>Muhammad El-Sergani. >>>--------------------------------------------------------------------- >>>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>Archive: http://lists.otrs.org/pipermail/otrs >>>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > >-- > >Thanks and Best Regards, >Muhammad El-Sergani. >--------------------------------------------------------------------- >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs