don't worry it happens and we are lucky to have this mailinglist that is here for that ;)
glad to be helpful Cheers MV On Thu, Apr 28, 2011 at 4:18 PM, Gadow, Shawn <sga...@ocusd.net> wrote: > That was it :0) thanks a lot I don’t know how I missed that.. > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of > *Marco Vannini > *Sent:* Thursday, April 28, 2011 8:32 AM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Creating tickets/replying to tickets load time > > > > dns are ok ? > > On Thu, Apr 28, 2011 at 3:26 PM, Gadow, Shawn <sga...@ocusd.net> wrote: > > When creating and replying to tickets it seems to take an average of 30-60 > seconds for the system to send the ticket/response and or refresh is this > standard? And if not how can I go about troubleshooting the cause and/or > what is the major cause of a delay like this? > > > > Thank you, > > > > Shawn Gadow > > Network Administrator > > Oregon Community Unit School District 220 > > > > *“Security is when everything is settled*. *When nothing can happen to > you. Security is the denial of life*.” – Germaine Greer > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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