Thanks, The first thing you replied isn't what I was looking for.. rich text is enabled it just don't allow text formatting from what I saw in the notifications(Event) section I will try the other and see if that will achieve what I am looking for
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Marco Vannini Sent: Thursday, April 28, 2011 9:50 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Font Formatting In Notification Management? additionally you can install html5 editor from Martin here http://opar.perl-services.de/bin/index.cgi/package/M/MA/MARTINEDENHOFER/AlohaEditor On Thu, Apr 28, 2011 at 4:43 PM, Marco Vannini <marco.vann...@gmail.com<mailto:marco.vann...@gmail.com>> wrote: You should find richtext searching in sysconfig if i m not wrong Il giorno 28/apr/2011 16.40, "Gadow, Shawn" <sga...@ocusd.net<mailto:sga...@ocusd.net>> ha scritto: > > Since my last question was answered so easily I figured I would throw another > probably easy question out there.. > > I would like to do some font formatting such as color, bold, underline, etc. > etc. in the notification management text body field.. I tried html which it > don't recognize and I didn't figure it would but I tried anyway.. Is there a > way to format the font in this location or change that box to use the WYSIWYG > editor? > > > Shawn Gadow > Network Administrator > Oregon Community Unit School District 220 > > "Security is when everything is settled. When nothing can happen to you. > Security is the denial of life." - Germaine Greer >
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