Thanks Shawn, It does not matter if it is customer user not agent?
Aleksander From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Shawn Beasley Sent: Friday, April 29, 2011 10:29 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] User login data in URL Hi Alexksander, On Apr 29, 2011, at 10:21 , Aleksander Walesa wrote: Hi All, Is it possible to pass some login info to OTRS in URL? I wonder if it is possible for something like this: https://my_otrs_box/customer.pl?user=username?pass=User_password to automatically login that user after clicking that link? Yes, use otrs/index.pl?Action=Login&User=<user>&Password=<pass> ///shawn
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