James, A bit of googling returned this:
http://translate.google.com/translate?js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&sl=auto&tl=en&u=http%3A%2F%2Fforums.otrs.org%2Fviewtopic.php%3Ff%3D30%26t%3D2078 Hope it helps. Steve On 4 May 2011 15:48, James Roman <james.ro...@ssaihq.com> wrote: > We are building a a new OTRS system on a Centos 5.6. I am trying to work > with reports/statistics. We can generate CSV reports ok, but the PDF reports > fail. I keep getting the following error: > > cannot find font '' ... at > /usr/lib/perl5/site_perl/5.8.8/PDF/API2/Resource/CIDFont/TrueType/FontFile.pm > line 424. > > Is there some dependency that I missed or is this a configuration issue? > > # /opt/otrs/bin/otrs.CheckModules.pl > o CGI............................ok (v3.50) > o Crypt::PasswdMD5...............ok (v1.3) > o CSS::Minifier..................ok (v0.01) > o Date::Format...................ok (v2.22) > o Date::Pcalc....................ok (v1.2) > o DBI............................ok (v1.52) > o DBD::mysql.....................ok (v3.0007) > o Digest::MD5....................ok (v2.36) > o Digest::SHA::PurePerl..........ok (v5.48) > o Encode::HanExtra...............Not installed! (Optional - Required to > handle mails with several Chinese character sets.) > o GD.............................ok (v2.46) > o GD::Text....................ok (v0.86) > o GD::Graph...................ok (v1.44) > o GD::Graph::lines............ok (v1.15) > o GD::Text::Align.............ok (v1.18) > o IO::Scalar.....................ok (v2.110) > o IO::Wrap.......................ok (v2.110) > o JavaScript::Minifier...........ok (v1.05) > o JSON...........................ok (v2.50) > o JSON::PP....................ok (v2.27103) > o JSON::XS....................ok (v2.3) > o LWP::UserAgent.................ok (v2.033) > o Mail::Internet.................ok (v2.07) > o Mail::POP3Client...............ok (v2.18 ) > o IO::Socket::SSL.............ok (v1.01) > o MIME::Base64...................ok (v3.07) > o MIME::Tools....................ok (v5.428) > o ModPerl::Util..................ok (v2.000004) > o Apache::DBI.................ok (v1.09) > o Apache2::Reload.............ok (v0.11) > o Net::DNS.......................ok (v0.59) > o Net::POP3......................ok (v2.28) > o Net::IMAP::Simple..............ok (v1.2017) > o Net::IMAP::Simple::SSL......ok (v1.3) > o Net::SMTP......................ok (v2.29) > o Authen::SASL................ok (v2.15) > o Net::SMTP::SSL..............ok (v1.01) > o Net::SMTP::TLS::ButMaintainedok (v0.13_01) > o Net::LDAP......................ok (v0.33) > o PDF::API2......................ok (v2.019) > o Compress::Zlib..............ok (v1.42) > o SOAP::Lite.....................Not installed! (Optional - Required for > the SOAP interface.) > o Text::CSV......................ok (v1.21) > o Text::CSV_PP................ok (v1.29) > o Text::CSV_XS................ok (v0.81) > o XML::Parser....................ok (v2.34) > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
