No afaik... :( Il giorno 06/mag/2011 16.11, "Augusto Garcia | CGTEC S.A." < soport...@cgtec.com.py> ha scritto: > I didnt, thanks! This works for what I wanted. Im new to otrs and im implementing it on my company. > Is there a way to choose the columns shown on the results? > > > De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Marco Vannini > Enviado el: viernes, 06 de mayo de 2011 09:46 a.m. > Para: User questions and discussions about OTRS. > Asunto: Re: [otrs] Stats to report ticket-id and its description > > did you tought to make a search with the criteria you need from the console and then export the results in csv to process data in other tools (ie excel) ? > > MV > On Fri, May 6, 2011 at 3:37 PM, Augusto Garcia | CGTEC S.A. < soport...@cgtec.com.py<mailto:soport...@cgtec.com.py>> wrote: > Hi > > I saw the same question in an archive of the list but couldn't find an answer, does anyone know how to get a list of tickets with id and a description of each ticket? What I can get by now is the amount of tickets open and closed but no ticket information is shown. > > Hope you can help me! > Best regards > > Augusto Garcia > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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