Dear Mr Shanker, You can probably do this by creating a postmaster filter and/or a ticket event module; this would require writing Perl. Can I ask for the use case you have for this?
Someone sends in an email: "See the screenshot"... and then you just scrubbed the attachments! It does not sound very useful to me... -- Mike On Tue, May 10, 2011 at 7:15 AM, ravi shanker <rshanker...@yahoo.com> wrote: > Hi, > I want to remove attachments from emails sent to our mailbox,which in turn > create tickets in otrs....is there any config setting.Please help. > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
