Thanks Lars! Thanks and Best Regards, Muhammad El-Sergani.
On Wed, May 25, 2011 at 4:38 PM, Lars Jørgensen <l...@kb.dk> wrote: > Hi Muhammad, > > > > There's something like it in SysConfig -> Ticket -> Core::Ticket -> > Ticket::DefineEmailFrom. > > > > > > Lars > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of > *Muhammad El-Sergani > *Sent:* Monday, May 23, 2011 4:01 PM > *To:* OTRS > *Subject:* [otrs] "Email sent on behalf of" > > > > Hello all, > > Is it possible to make OTRS place in the FROM header "<AGENT_NAME> on > behalf of ABC Company"? And make that <AGENT_NAME> be the actual sending > agent? > > > > Thanks and Best Regards, > Muhammad El-Sergani. > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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