Hi

I'm solved the problem.

The new BIDateChecksum (a modified copy of DateChecksum) had the old package
definition:

package Kernel::System::ITSMChange::Number::DateChecksum

I modified the definition into

package Kernel::System::ITSMChange::Number::BIDateChecksum

and now all works fine.

Sorry for my mistake ...

stefano boccanera

2011/6/30 Stefano Boccanera <sboccan...@gmail.com>

> Hi
>
> I catched following error using the otrs.ITSMChangeDelete.pl (the real
> procedure that output the error is otrs.ITSMChangesCheck.pl) - (OTRS
> 3.0.8, ITSM 3.0.3)
>
> Can't locate package Kernel::System::ITSMChange::Number::BIDateChecksum for
> @Kernel::System::ITSMChange::ISA at /opt/otrs/Kernel/System/ITSMChange.pm
> line 101.
>
> depite the errors  the changes I want to delete are really deleted.
>
> BIDateChecksum module is a custom module that creates a custom Change  id
> string. It works fine and the module is into the right directory
> Kernel/System/ITSMChange/Numbers
>
> what's the problem ?
>
> best regards
>
> --
>  *
> Stefano Boccanera*
>
>


-- 
 *
Stefano Boccanera*
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