Hi I'm solved the problem.
The new BIDateChecksum (a modified copy of DateChecksum) had the old package definition: package Kernel::System::ITSMChange::Number::DateChecksum I modified the definition into package Kernel::System::ITSMChange::Number::BIDateChecksum and now all works fine. Sorry for my mistake ... stefano boccanera 2011/6/30 Stefano Boccanera <sboccan...@gmail.com> > Hi > > I catched following error using the otrs.ITSMChangeDelete.pl (the real > procedure that output the error is otrs.ITSMChangesCheck.pl) - (OTRS > 3.0.8, ITSM 3.0.3) > > Can't locate package Kernel::System::ITSMChange::Number::BIDateChecksum for > @Kernel::System::ITSMChange::ISA at /opt/otrs/Kernel/System/ITSMChange.pm > line 101. > > depite the errors the changes I want to delete are really deleted. > > BIDateChecksum module is a custom module that creates a custom Change id > string. It works fine and the module is into the right directory > Kernel/System/ITSMChange/Numbers > > what's the problem ? > > best regards > > -- > * > Stefano Boccanera* > > -- * Stefano Boccanera*
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