Hi Nathan, please, please don't use OTRS in this manner to send messages to the mailing lists. It makes it for people trying to follow the list much harder. Please use a proper mail account and try to keep to regular netiquette. (And yes, I know, top-posting can be considered in violation,and I also don't want to start a flame war).
That said, if you made changes via SysConfig that broke OTRS, you can generally open /opt/otrs/Kernel/Config/Files/ZZZAuto.pm and manually remove the offending lines. -- Mike On Mon, Jul 4, 2011 at 7:56 AM, KIRAN IT <kiran14...@gmail.com> wrote: > > On Jul 04, 2011 @ 11:26 am, nat...@sqwishy.net wrote: > > I changed the Frontend::WebPath property in SysConfig and it has basically > broken the web UI. In order to browse around, I have to manually type in the > url. I have navigated back to the config window to change the path back to > the default "/otrs-web/" but cannot submit the changes or reset the setting; > aka the buttons are non-functioning. > > URL path: > /otrs/index.pl?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Core%3A%3AWeb;SysConfigGroup=Framework > > Is there anything I can add to the URL to force a submit or reset? Could I > possibly change the value in the database? > > Thankfully this is my test system and I have a full backup up from 6/26/11 > just before I upgraded. > > ~Nathan Unsworth > M - 801.864.5734 | W - 650-385-2900 x75335 > nat...@sqwishy.net | www.sqwishy.net > > ________________________________ > This is an automated response. Your issue has been noted. We'll be in touch > soon. > > Please reply to this email or visit the URL below with any additional details. > > http://itsupport:1111/portal/view-help-request/5498 > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
