Hi Niklas, On 26.07.2011 14:51, nik...@iandapp.com wrote: > Thank you! > > I wasn't specific enough I understand. I want to remove the news widgets > så agents cannot use it all, they should not be able to add it or have it > on the Dashboard to start with. > > Is that possible?
Yes, you can turn them off in the SysConfig. All ticket related dashboard widgets (e.g. "New Tickets") are configured in Group Ticket -> Frontend::Agent::Dashboard and the other dashboard widget (e.g. the News widget) are configured in Framework -> Frontend::Agent::Dashboard. Just deselect the checkbox and save the changes and the news widget should be gone... > Cheers, > Niklas - Renée -- Perl-Magazin: http://perl-magazin.de Perl-Nachrichten: http://perl-nachrichten.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs