Hi Niklas,

On 26.07.2011 14:51, nik...@iandapp.com wrote:
> Thank you!
>
> I wasn't specific enough I understand. I want to remove the news widgets
> så agents cannot use it all, they should not be able to add it or have it
> on the Dashboard to start with.
>
> Is that possible?

Yes, you can turn them off in the SysConfig. All ticket related
dashboard widgets (e.g. "New Tickets") are configured in Group  Ticket
-> Frontend::Agent::Dashboard and the other dashboard widget (e.g. the
News widget) are configured in Framework -> Frontend::Agent::Dashboard.
Just deselect the checkbox and save the changes and the news widget
should be gone...

> Cheers,
> Niklas

- Renée

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