Hi Lars,

On 27.07.2011 12:30, Lars Jørgensen wrote:
>
> Hi,
>
>  
>
> We would like to set up a MediaWiki portal for external customers.
> They are already registered in OTRS. Would it be possible for
> MediaWiki to authenticate against the OTRS customer database?
>

Theoretically, yes. You have to write an AuthPlugin
(http://www.mediawiki.org/wiki/AuthPlugin). You have to ensure that
MediaWiki has access to OTRS database. If MediaWiki has no access to
OTRS database, you have to develop a small script on the OTRS machine
that accepts username and password and checks if the user is a known
OTRS user!

>  
>
> I realize this is not an OTRS question, but people here might have
> used/heard of this kind of setup before.
>

I haven't, but I answered nevertheless ;-)

>  
>
>  
>
> Lars
>

- Renee

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