Hi Lars, On 27.07.2011 12:30, Lars Jørgensen wrote: > > Hi, > > > > We would like to set up a MediaWiki portal for external customers. > They are already registered in OTRS. Would it be possible for > MediaWiki to authenticate against the OTRS customer database? >
Theoretically, yes. You have to write an AuthPlugin (http://www.mediawiki.org/wiki/AuthPlugin). You have to ensure that MediaWiki has access to OTRS database. If MediaWiki has no access to OTRS database, you have to develop a small script on the OTRS machine that accepts username and password and checks if the user is a known OTRS user! > > > I realize this is not an OTRS question, but people here might have > used/heard of this kind of setup before. > I haven't, but I answered nevertheless ;-) > > > > > Lars > - Renee -- Perl-Magazin: http://perl-magazin.de Perl-Nachrichten: http://perl-nachrichten.de
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