Hi Xiaoxing, via SOAP create?
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=369 -- Never 2011/7/28 Xiaoxing Meng <xiaoxing.m...@ericsson.com>: > Hi there, > Is it possible to assign the ticket to a owner or a resposibility > automatically when a ticket is created? > > Regards, > Xiaoxing > > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
