Lets say that there are 3 tickets. A, B and C
If Ticket C is merged to Ticket B. And afterwards Ticket B is merged to Ticket A. Is it normal that when an extra email arrives for Ticket C that it will be added to Ticket B? I would expect the new email to be added to Ticket A. Currently my installation of OTRS 3.0.4 behaves like describe above, but it seems counter intuitive right? Dion
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