Yes. You can edit the dtl and change the HTML from select option to input type=hidden
On Wed, Aug 10, 2011 at 10:24 AM, Ugo Bellavance <u...@lubik.ca> wrote: > Hi, > > I can't find a way to not display the Type field in the customer > interface's ticket creation page. I think I have seen that the ticket type > can be disabled. This could be an option. Is there a way to get rid of the > type field w/o disabling the type? > > Thanks, > > Ugo > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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