Any thoughts guys? //M
On Thursday, August 11, 2011, Muhammad El-Sergani <mserg...@gmail.com> wrote: > OTRS DB. > > Thanks and Best Regards, > Muhammad El-Sergani. > > > On Thu, Aug 11, 2011 at 3:16 PM, Ugo Bellavance <u...@lubik.ca> wrote: >> >> Le 2011-08-11 09:05, Muhammad El-Sergani a écrit : >>> >>> Dear list, >>> >>> I'm wondering if anyone can help with the following: >>> When creating a new email ticket, and selecting Address Book, we >>> populate the TO's and CC's, but strangely, only the email is taken and >>> put into the fields, customer names are not taken as well. >>> >>> Can anyone help please? >> >> Where do you store your customer information? LDAP? OTRS database? >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > -- Thanks and Best Regards, Muhammad El-Sergani.
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