Hi,
I think I just found out why I had problems adding freetext fields to
the TicketZoom view of the customer interface
(http://thread.gmane.org/gmane.comp.otrs.user/35431/focus=35434)
1- The field has to be populated to be displayed. If it is null, it is
not displayed.
2- It looks like a mandatory field is not displayed if it has been
created with a default value. Once I edit the field after the ticket
has been created, it is shown.
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