How can I estimate the number of tickets per user per day? 2011/8/30 Lars Jørgensen <ljo...@gmail.com>
> On 30-08-2011 14:16, Wagner wrote: > >> Linux >> >> yes, I was estimating something like in the maximum of 5 tickets per >> user per day >> > > And how many users and agents? > > If there's not an abnormal bunch of users (less than 2-300 tickets a day), > you can run this on a pretty low-powered system. If you make sure MySQL is > tuned for performance and that you use mod_perl for OTRS (both setups > described in the installation guide), a dual core machine with 4 GB ram > should be able to handle it without issue. > > Currently we use a single core machine with 2 GB ram to handle about 30 new > tickets every day, supporting about 30 agents and 500+ users. The system > contains more than 5,000 tickets. There is nothing slow in that setup. > > > > -- > Lars > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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