On Oct 10, 2011, at 9:34 , Andy Wodfer wrote: > Is there a way I can block or reject emails in OTRS and also not sending out > automatic replies to certain specified addresses? We have some problems with > some newsletter-junkmails and some endless loops that are filling up our RAW > inbox ...
You need a Postmaster Filter with Match: EMAILADDRESS:m...@domain.com Set: X-OTRS-Ignore yes Stop After Match yes ///shawn
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