Hi Andy, On 15.12.2011, at 20:56, Andy Graybeal wrote:
> I'm wondering if AuthSyncModule creates users that authenticate with LDAP but > don't exist in OTRS? Or do I need to create the user manually in OTRS and > simply use LDAP to auth. You need to configure AuthModule AND AuthSyncModule, then the users username, firstname, lastname and email address is created and/or synced from LDAP to OTRS. Cheers, Nils -- http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs