Hi,If I want to use a custom header to set a value in OTRS, can I use X-OTRS-TicketValue1?
If not, would it break things if I'd use the X-OTRS-SLA header value and modify it using a posmaster filter?
Thanks, Ugo --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs