On Sun, 1 Jan 2012, Ugo Bellavance wrote:
On 2011-12-29 17:56, Eternity wrote:
Hi!
I have disabled the quote sign ">" in OTRS:
SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewCompose
What version are you using? I think that in 3.x you don't need quotes.
I am using 3.0.11. I am not in the need of quotes, but it's handy against
customers in long conversations. On the other hand, I don't need them
when sending mails from OTRS against automated robot systems.
Chris
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