On 1/31/12 10:42 AM, Bruno Cardon wrote: > Hello, > > Is it possible to give the rpc user read-only access so he cannot, for > example, add a ticket to the otrs-system ?
Hi, You should try to give this user a ro permission on the available queues. This could work. hth, Roy -- Roy Kaldung e-mail: r...@kaldung.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
