Context: We receive "User Account Lockout" messages sent to OTRS by another system via SMTP. I'm already using a postmaster filter to assign the customer account on these tickets. I'd also like to update the article/ticket title at the same time so that the dashboard view is more descriptive.
Question: Is there an X-OTRS header for this purpose? Hugh
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
