Hi,

i set mysql to log the queries... I see that when I go into admin panel or 
sysconfig the application run a lot of queries on the system tables like 
performace schema and so on...
but I cant understand the meaning of that...

it run all the time the same queries, looks like a loop or something like 
this...

is it a bug ?

br,

Luca Domenella
T: +39 0698962316
E:  luca.domene...@bwinparty.com<mailto:luca.domene...@bwinparty.com>
bwin Italia
Via Adolfo Ravà, 124
00142 Roma (RM)
www.bwinparty.com<http://www.bwinparty.com/>

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From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Luca 
Domenella
Sent: lunedì 26 marzo 2012 10:24
To: otrs@otrs.org
Subject: [otrs] strange block on orts application when going to admin->sysconfig
Importance: High

Hi,

i found that if i with an administrative user to the admin section -> 
sysconfig... the otrs application freeze the mysql database

I actually use otrs 3.1.2 on a linux server and a mysql 5.22.20 on a linux 
server (not the same as otrs)

What I see on the mysql server is:

mysql> show processlist;
+----+------+------------------+------+---------+------+-------+------------------+
| Id | User | Host             | db   | Command | Time | State | Info           
  |
+----+------+------------------+------+---------+------+-------+------------------+
|  3 | otrs | 10.20.1.63:14244 | otrs | Sleep   |   92 |       | NULL           
  |
|  4 | otrs | 10.20.1.63:14245 | otrs | Sleep   |   85 |       | NULL           
  |
|  5 | otrs | 10.20.1.63:14246 | otrs | Sleep   |   68 |       | NULL           
  |
|  6 | otrs | 10.20.1.63:14247 | otrs | Sleep   |   40 |       | NULL           
  |
|  7 | otrs | 10.20.1.63:14248 | otrs | Query   |    0 | NULL  | show 
processlist |
+----+------+------------------+------+---------+------+-------+------------------+
5 rows in set (0.01 sec)

mysql> show processlist;
+----+------+------------------+------+---------+------+-------+------------------+
| Id | User | Host             | db   | Command | Time | State | Info           
  |
+----+------+------------------+------+---------+------+-------+------------------+
|  3 | otrs | 10.20.1.63:14244 | otrs | Sleep   |   93 |       | NULL           
  |
|  4 | otrs | 10.20.1.63:14245 | otrs | Sleep   |   86 |       | NULL           
  |
|  5 | otrs | 10.20.1.63:14246 | otrs | Sleep   |   69 |       | NULL           
  |
|  6 | otrs | 10.20.1.63:14247 | otrs | Sleep   |   41 |       | NULL           
  |
|  7 | otrs | 10.20.1.63:14248 | otrs | Query   |    0 | NULL  | show 
processlist |
+----+------+------------------+------+---------+------+-------+------------------+
5 rows in set (0.00 sec)

mysql> show processlist;
+----+------+------------------+------+---------+------+-------+------------------+
| Id | User | Host             | db   | Command | Time | State | Info           
  |
+----+------+------------------+------+---------+------+-------+------------------+
|  3 | otrs | 10.20.1.63:14244 | otrs | Sleep   |   94 |       | NULL           
  |
|  4 | otrs | 10.20.1.63:14245 | otrs | Sleep   |   87 |       | NULL           
  |
|  5 | otrs | 10.20.1.63:14246 | otrs | Sleep   |   70 |       | NULL           
  |
|  6 | otrs | 10.20.1.63:14247 | otrs | Sleep   |   42 |       | NULL           
  |
|  7 | otrs | 10.20.1.63:14248 | otrs | Query   |    0 | NULL  | show 
processlist |
+----+------+------------------+------+---------+------+-------+------------------+
5 rows in set (0.00 sec)

mysql> show processlist;


and nothing more... I need to wait a lot of time or restart mysql server... do 
you know what can happen ?

br,
Luca Domenella
T: +39 0698962316
E:  luca.domene...@bwinparty.com<mailto:luca.domene...@bwinparty.com>
bwin Italia
Via Adolfo Ravà, 124
00142 Roma (RM)
www.bwinparty.com<http://www.bwinparty.com/>

This email and any attachments are confidential, and may be legally privileged 
and protected by copyright. If you are not the intended recipient dissemination 
or copying of this email is prohibited. If you have received this in error, 
please notify the sender by replying by email and then delete the email 
completely from your system.

Any views or opinions are solely those of the sender. This communication is not 
intended to form a binding contract unless expressly indicated to the contrary 
and properly authorised. Any actions taken on the basis of this email are at 
the recipient's own risk.

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