Hi Duncan, what do you mean by "restore 2.4 config file"? Could you send your ZZZAuto.pm (anonymized) here?
Regards, mg Am 27.03.12 11:27, schrieb Duncan Beckers: > > Hi to all! > > I got a major problem... I am updating Otrs 2.4 to 3.1 > > > > I rebuild the MySql database with the .pl scripts (2 time's 2.4> 3.0 > > 3.1) > > > > But when I restore the 2.4 config file it gives me an error: > > (by open a new ticket) > > > > Core.Agent.CustomerSearch is undefined > > > > (?)()@http://IP/otrs/index.pl?Action=AgentTicketPhone:1091 > > Ready((function (a, b) {return new e.fn.init(a, b, > h);}))@http://IP/otrs-web/js/js-cache/CommonJS_68dde536bb70ecee1bc20099766397fc.js:500 > > trigger([object HTMLDocument],[object > Array])@http://IP/otrs-web/js/js-cache/CommonJS_68dde536bb70ecee1bc20099766397fc.js:33 > > trigger()@http://IP/otrs-web/js/js-cache/CommonJS_68dde536bb70ecee1bc20099766397fc.js:33 > > trigger([object > Event])@http://IP/otrs-web/js/js-cache/CommonJS_68dde536bb70ecee1bc20099766397fc.js:33 > > > > please can somebody help me ! > > > > Thanks In Advanced! > > > > Duncan Beckers > > The Nederland's > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn Verbinden wir uns! OTRS 3.1 schafft einfachere Integration mit Drittapplikationen -- Für Frühbucher zum Vorzugspreis: http://www.otrs.com/index.php?id=2361&L=1
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