Hi Carlos,
Some of them are created locally in OTRS, some of them come from our AD.
Is that why the difference exists?
Lars
On 05-07-2012 17:20, Carlos Andrés Gallego Arboleda wrote:
Hi Lars,
What type of backend are you using for the customers?.
Carlos.
2012/7/5 Mike Eduard <m...@znuny.com <mailto:m...@znuny.com>>
Hi Lars,
On 7/5/12 14:55 , Lars Jørgensen wrote:
Normally when I edit a customer, I get this:
normal customer
But with some customers, I get this:
problem customer
What's the difference between these customers?
Normally there is no difference between customers.
Maybe the problem customer has some special characters, then it's
a software bug in OTRS.
Do you have any error message?
mike
--
Mike Eduard
Enterprise Services for OTRS
Znuny GmbH // Marienstraße 11 // 10117 Berlin // Germany
P: +49 (0) 30 60 98 54 18-0
<tel:%2B49%20%280%29%2030%2060%2098%2054%2018-0>
F: +49 (0) 30 60 98 54 18-8
<tel:%2B49%20%280%29%2030%2060%2098%2054%2018-8>
W: http://znuny.com
Location: Berlin - HRB 139852 B Amtsgericht Berlin-Charlottenburg
Managing Director: Martin Edenhofer
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
Lars
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
