I think you might be missing the configuration, there is a configuration field that let you define if an icon is shown in TicketView when an article has attachments.
The Field is Ticket -> Frontend::Agent::Ticket::ViewZoom -> Ticket::ZoomAttachmentDisplay: Yes/No Regards On Wed, Aug 1, 2012 at 2:54 PM, IT easyap <i...@easyap.com> wrote: > ** > Hello, in otrs version 3.1.7 for windows there is no attachment icon in > articles with attach, we tried with ie, firefox an chrome. There is any > workarround to solve this issue ? > > > thanks in advance > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
