Hi all, there’s some poor performance in Internet Explorer when you try to select multiple choices of one field in AgentTicketSearch.
I’ll try to explain: let’s say you want to filter tickets in a, h, j, k, l, t, v, w and z queues. So you go to AgentTicketSearch; in there, you select ‘queue’, press the ‘plus’ button and you get a multiple-select with all your queues. then you press ‘control’ in your keyboard, because you want to select multiple non-adjacent queues, and start selecting queues by clicking on them with your mouse. When you have several queues selected, it takes several seconds to select another one, and these times get worst with every queue added. We’ve only seen this behaviour with Internet Explorer 6 to 8 (we know 6 is not supported, but we still have some apps that only work with it, so we must keep it); It is working OK with IE9, Chrome, Firefox, Opera and Safari. Has anyone seen this behavior? Kind regards, Juan Clavero
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