Not an expert on OTRS here, but sure yes! :) I believe it's well documented in the Admin Guide(?).
Thanks //M On Sat, Oct 6, 2012 at 6:48 PM, Jean BROW <everyday...@gmail.com> wrote: > Hi, > > Our agents have an problem that they need to have a browser window with > OTRS open in additional to existing CRM plattform. > Is it an possibility to connect to OTRS from our existing CRM plattform? > Any API? > > Thanks in advance. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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