Hi Steve,
the UPGRADING file has a section on this:
18) Custom free field default value event handler
---------------------------------------------
If you used the event handler
Ticket::EventModulePost###TicketFreeFieldDefault (not active by default),
you'll need to migrate its configuration to the new setting
Ticket::EventModulePost###TicketDynamicFieldDefault.
The configuration of this is slightly different; where you had to
specify a Counter indicating the TicketFreeText
number previously, now you need to specify the name of the
DynamicField (for migrated fields, this will be
DynamicField_TicketFreeKey$Counter and
DynamicField_TicketFreeText$Counter. You need two separate entries now
if you want to set both the key and the text field.
Please check the mentioned settings. The old one should be deactivated
and migrated to the new module.
Best regards, mg
Am 02.10.12 21:54, schrieb Steve Clark:
> Hello,
>
> When trying the following I get errors.
>
> bin]# cat ../doc/sample_mails/test-email-1.box | ./otrs.PostMaster.pl
>
> ERROR: OTRS-otrs.PostMaster.pl-10 Perl: 5.10.1 OS: linux Time: Tue
> Oct 2 15:13:13 2012
>
> Message: Module Kernel/System/Ticket/Event/TicketFreeFieldDefault.pm
> not found!
>
> Traceback (14249):
> Module: Kernel::System::EventHandler::EventHandler (v1.10) Line: 209
> Module: Kernel::System::Ticket::HistoryAdd (v1.549.2.6) Line: 5270
> Module: Kernel::System::Ticket::TicketCreate (v1.549.2.6) Line: 521
> Module: Kernel::System::PostMaster::NewTicket::Run (v1.86) Line: 170
> Module: Kernel::System::PostMaster::Run (v1.87.2.1) Line: 374
> Module: (eval) (v1.5) Line: 114
> Module: ./otrs.PostMaster.pl (v1.5) Line: 84
>
> I guess the TicketFreeFieldDefault.pm should be
> TicketDynamicFieldDefault.pm but I can't figure out
> where or how it is being referenced.
>
> Thanks,
>
> --
> Stephen Clark
> *NetWolves*
> Director of Technology
> Phone: 813-579-3200
> Fax: 813-882-0209
> Email: steve.cl...@netwolves.com
> http://www.netwolves.com
>
>
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