Is the ticket archived? On 20.01.2013 21:44, Jean BROW wrote: > 2013/1/14 Juan Manuel Clavero Almirón <juanm.clav...@ibsalut.es> > >> http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket > > If I searche for the ticket number from the "search" function I do not find > it. > > If I open the URL I find the ticket > http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket<http://your_otrs_server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket> > > Any idea what is wrong? > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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