I did installed all said Oracle rpms, installed DBD:Oracle from CPAN using
perl.

Still getting same error. 

 

Any suggestions?

 

 

From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Gerald Young
Sent: 12 March 2013 PM 06:07
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Error oracle + otrs

 

http://forums.otterhub.org/viewtopic.php?t=10699

 

On Tue, Mar 12, 2013 at 8:29 AM, Darshak Modi <darshak.m...@elitecore.com>
wrote:

Checked

 

1.       My directory is pointed to /opt/otrs, which is not empty.

2.       Also had added in ld.so.conf.d the path of oracle lib.

3.       After ldconfig, i got warning but my files are there in lib folder.

 

Dont know how to solve, any other suggestion ???

 

From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Gerald Young
Sent: 12 March 2013 PM 05:17


To: User questions and discussions about OTRS.
Subject: Re: [otrs] Error oracle + otrs

 

https://forums.oracle.com/forums/thread.jspa?messageID=9422842

 

On Tue, Mar 12, 2013 at 7:39 AM, Darshak Modi <darshak.m...@elitecore.com>
wrote:

Yes tried all.

 

Like adding LD_LIBRABY_PATH,

Chmod

Chown

 

failed: Can't load
'/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/DBD/Oracle/
Oracle.so' for module DBD::Oracle: libclntsh.so.10.1: cannot open shared
object file: No such file or directory at
/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DynaLoader.pm line 230.\n
at (eval 100) line 3.\nCompilation failed in require at (eval 100) line
3.\nPerhaps a required shared library or dll isn't installed where
expected\n at /opt/otrs//Kernel/System/DB.pm line 256.\n

 

 

I have those files also.

#locate libclntsh.so.10.1

/u01/app/product/10.2.0/lib/libclntsh.so.10.1

/u01/app/product/10.2.0/lib32/libclntsh.so.10.1

 

 

All different tries.. but no success J

 

 

 

From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Gerald Young
Sent: 12 March 2013 PM 04:53
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Error oracle + otrs

 

Did you try to use a popular search engine on the can't load error? 

On Mar 12, 2013 7:13 AM, "Darshak Modi" <darshak.m...@elitecore.com> wrote:

Can any one help ?

 

 

nstall_driver(Oracle) failed: Can't load
'/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/DBD/Oracle/
Oracle.so' for module DBD::Oracle: libclntsh.so.10.1: cannot open shared
object file: No such file or directory at
/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DynaLoader.pm line 230.\n
at (eval 100) line 3.\nCompilation failed in require at (eval 100) line
3.\nPerhaps a required shared library or dll isn't installed where
expected\n at /opt/otrs//Kernel/System/DB.pm line 256.\n

 

 

 

I have included ORACLE_HOME in otrs.conf, /etc/profile also.

 

 


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