Well it depends on how you are polling for emails, I'll assume you're using POP or IMAP in which case no you don't need to uncomment fetchmail.
What happens when you run otrs.PostMasterMailbox.pl manually from the cli (you need to be the OTRS user account when doing this)? And check your cron logs to see if cron is actually starting the otrs.PostMasterMailbox.pl command periodically. Steve On 14 March 2013 07:55, Darshak Modi <darshak.m...@elitecore.com> wrote: > Hi, > > I have configured Postmaster email and installed cron also. > > > > > > Do i need to uncomment fetchmail lines? > > > > Or as in default > > otrs.PostMasterMailbox.pl will do the job? > > > > Currently the default doesn’t fetch mails. I have to fetch from GUI > manually. > > > > > > Thanks > > Darshak > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
