Hi List, We upgraded from 2.4.x to 3.1.11. It has come to our attention by a customer that only one person was getting New Ticket notifications, but when a note was added all the people in the email field of the customer record got the update notification.
In researching this we found that if there was , space between email addresses only the last email address got the new ticket notification. If we take out the space then all the email addresses get the New Ticket Notification. 2.4.x didn't seem to have this problem. Is there an easy fix without having to go thru all of our customers making sure there are no spaces between the email addresses? Thanks, -- Stephen Clark *NetWolves* Director of Technology Phone: 813-579-3200 Fax: 813-882-0209 Email: steve.cl...@netwolves.com http://www.netwolves.com
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